I’m Christopher Thomas,
Senior Director of Product Design and Research at Hiya.

I build high-performing teams and drive product strategy through design and research.

I help individual teammates grow by connecting their strengths to product strategy and business outcomes. And I build on traditional design practices with current tools and workflows to expand team impact. (Yes, that includes AI.)

I build alignment with leadership and across teams, clearing the path for my team to succeed, and I get hands-on when it can accelerate outcomes.

Above all, I care about doing good work and building teams that do the same.